RETURN AND EXCHANGE POLICY
We strive to always ensure our items are packed safely. If an item gets damage during transit; please send a picture to firstname.lastname@example.org within 5 business days of your product being delivered. We will refund or replace your item, if the picture of the damaged item is received within 5 business days of delivery.
Our return policy is valid for 30 days. We can’t offer a refund or exchange if 30 days have passed. To be eligible for a return, your item must be unused, in the original packaging and in the same condition that you received it. Customer will be refunded pre-shipping charges. There are certain situations where only partial refunds are granted.
Once your return is received back to us. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5-7 days.
Late or missing refunds
It may take additional business days before your refund is officially posted. Contact your credit card company or your bank to see if there additional processing times with them. If you’ve done this and you still have not received your refund yet, please contact us at email@example.com.
Only full priced items may be returned or refunded. Sale or clearance items are not available for returns.
We only exchange items if they are defective or damaged. If you need to exchange an item, please send us an email at firstname.lastname@example.org.
If you would like to return your order, please refer to the following steps:
1. Contact email@example.com to send your request.
2. Once approved by email, send the returned items (unused with the original packing slip) to:
Harbor At Home - Returns
1007 Mansell Rd Suite B
Roswell GA 30076
3. Provide us the Shipping Carrier & Tracking Number for a faster return process.
4. Please allow 3-7 business days for our return center to receive your return. All return items would go through inspections. Once approved we will refund you within 1 business day.
Any further questions please contact firstname.lastname@example.org at any time.